Terms of Use
Effective Date: May 1st, 2026
Company: Paragon Media One Inc.
Website: wamsone.com
Terms of Use
1. Acceptance of These Terms
These Terms of Use, together with any order form, subscription agreement, data processing agreement, acceptable use policy, service-specific terms, or other written agreement that references these Terms, govern your access to and use of Wams One, our websites, applications, software, tools, APIs, documentation, and related services (collectively, the “Service”).
By creating an account, accessing the Service, clicking “I agree,” signing an order form, or otherwise using the Service, you agree to these Terms. If you are using the Service on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity, and “Customer,” “you,” and “your” refer to that entity.
If you do not agree to these Terms, you may not access or use the Service.
2. Definitions
For purposes of these Terms, the following definitions apply:
Term | Meaning |
“Account” | The account created by or for Customer to access and use Wams One. |
“Administrator” | An Authorized User with permission to manage Customer’s Account, settings, users, permissions, billing, integrations, or Customer Data. |
“AI Features” | Artificial intelligence, machine learning, automation, recommendation, content generation, summarization, analysis, classification, or similar features made available through the Service. |
“Authorized User” | An employee, contractor, representative, or other individual authorized by Customer to access or use the Service under Customer’s Account. |
“Customer” | The business, company, organization, or legal entity that creates an Account, signs an order form, purchases a subscription, or otherwise accesses or uses the Service. |
“Customer Data” | Information, data, content, records, files, documents, messages, project details, customer contact details, and other materials submitted to, uploaded to, generated in, or processed through the Service by or on behalf of Customer or its Authorized Users. |
“Documentation” | User guides, help materials, technical documentation, instructions, specifications, or other materials we make available for the Service. |
“Fees” | Subscription fees, usage fees, taxes, and other amounts charged for access to or use of the Service. |
“Order Form” | Any written or electronic order, checkout page, quote, statement of work, subscription confirmation, invoice, or similar document that identifies the Service, subscription plan, Fees, billing period, or other commercial terms. |
“Paragon,” “we,” “us,” or “our” | Paragon Media One Inc., a Pennsylvania company. |
“Personal Information” | Information that identifies, relates to, describes, can reasonably be associated with, or could reasonably be linked to an identified or identifiable person, as defined under applicable privacy laws. |
“Service” | Wams One, including our websites, applications, software, tools, APIs, AI Features, Documentation, and related services provided by Paragon. |
“Subscription Term” | The monthly, annual, or other paid subscription period during which Customer is authorized to access and use the Service. |
“Third-Party Services” | Products, services, platforms, integrations, applications, payment processors, hosting providers, AI service providers, analytics tools, or other services not owned or controlled by Paragon that may connect to, support, or be used with the Service. |
“you” or “your” | Customer and, where the context requires, Customer’s Authorized Users. |
3. The Service
Paragon Media One Inc. provides a business management system designed for business customers in the United States. The Service helps businesses manage operations, workflows, records, communications, tasks, reporting, scheduling, project details, customer information, customer names and addresses, phone numbers, email addresses, documents, billing workflows, and related business processes, depending on the features included in your subscription.
We may update, improve, modify, suspend, or discontinue parts of the Service from time to time. We will use commercially reasonable efforts to avoid materially reducing the core functionality of the Service during a paid subscription term, except where necessary for security, legal, operational, or technical reasons.
4. Accounts and Authorized Users
To use the Service, Customer and its authorized users may need to create accounts. Customer is responsible for:
• ensuring that all account information is accurate and current;
• maintaining the confidentiality of login credentials;
• all activity occurring under Customer’s accounts;
• ensuring that authorized users comply with these Terms;
• promptly notifying us of any unauthorized access or security incident involving the Service.
You may not share individual user credentials, permit unauthorized access, or misrepresent the identity or affiliation of any user.
5. Customer Responsibilities
Customer is responsible for its own business operations and for all information, data, content, files, records, messages, text, images, documents, and other materials submitted to or processed through the Service by Customer or its authorized users (“Customer Data”).
Customer represents and warrants that it has all rights, permissions, and legal bases necessary to provide Customer Data to the Service and to permit us to process Customer Data as described in these Terms, our Privacy Statement, and any applicable agreement.
Customer is responsible for configuring the Service, managing user permissions, determining what Customer Data is uploaded, complying with applicable laws, and maintaining any required notices, consents, policies, contracts, or records related to Customer’s own use of the Service.
6. Subscription Plans, Fees, and Payment
Access to certain features of the Service may require a paid subscription. Subscription fees, billing periods, payment terms, usage limits, renewal terms, and any applicable taxes will be described in the applicable order form, checkout page, invoice, or subscription plan.
Unless otherwise stated in writing:
• fees are due in U.S. dollars;
• subscriptions are available on a monthly or annual basis;
• all fees are non-refundable except where required by law;
• Customer authorizes us or our payment processor to charge the applicable payment method for recurring subscription fees, usage-based fees, taxes, and other charges;
• subscriptions automatically renew at the end of each subscription term unless canceled in accordance with the cancellation process provided in the Service or by contacting us.
If payment is overdue, we may suspend or restrict access to the Service after providing reasonable notice, unless the overdue amounts are subject to a good-faith written dispute.
7. Free Trials, Promotions, and Beta Features
We may offer free trials, promotional access, pilot programs, or beta features. These offerings may be subject to additional terms and may be modified or discontinued at any time.
Beta, preview, experimental, or evaluation features are provided “as is,” may contain errors, may be unavailable or changed without notice, and should not be relied on for mission-critical operations unless we expressly agree otherwise in writing.
8. Cancellation and Termination
Customer may cancel its subscription at any time through the account settings, by contacting support@paragonmediaone.com, or by any other cancellation method we make available. Cancellation stops future billing but does not result in a refund or credit for amounts already paid, except where required by law. After cancellation, Customer may continue to access the Service through the end of the subscription period already paid for, unless access is terminated earlier due to breach of these Terms or other legal, security, or operational reasons.
We may suspend or terminate access to the Service if:
• Customer materially breaches these Terms;
• payment is overdue;
• Customer’s use of the Service creates a security, legal, operational, or reputational risk;
• we are required to do so by law;
• Customer becomes subject to bankruptcy, insolvency, or similar proceedings;
• Customer uses the Service in violation of the Acceptable Use section below.
Upon termination or expiration, Customer’s right to access the Service will end. We may delete or disable access to Customer Data after the expiration of any applicable data export or retention period, unless we are legally required or contractually permitted to retain it.
9. Customer Data and License to Process Customer Data
As between Customer and Paragon Media One Inc., Customer owns Customer Data. Customer grants Paragon Media One Inc. a limited, non-exclusive, worldwide license to host, copy, process, transmit, display, and use Customer Data solely as necessary to:
• provide, secure, maintain, and improve the Service;
• prevent or address technical, security, support, or legal issues;
• comply with applicable law;
• perform our obligations under these Terms and any applicable agreement.
We will not use Customer Data for purposes outside the scope of these Terms and our Privacy Statement unless Customer instructs or permits us to do so.
10. Aggregated and De-Identified Data
We may collect, generate, and use aggregated, anonymized, or de-identified information derived from use of the Service for analytics, benchmarking, research, security, product improvement, and business purposes, provided that such information does not identify Customer, authorized users, or any individual.
11. Confidentiality
“Confidential Information” means non-public information disclosed by one party to the other that is marked confidential or should reasonably be understood to be confidential given the nature of the information and the circumstances of disclosure. Customer Data is Customer’s Confidential Information.
Each party will:
• use the other party’s Confidential Information only to perform or receive services under these Terms;
• protect the other party’s Confidential Information using reasonable care;
• not disclose the other party’s Confidential Information except to employees, contractors, advisors, service providers, or representatives who need to know it and are bound by confidentiality obligations;
• promptly notify the other party of unauthorized access to or disclosure of Confidential Information.
Confidential Information does not include information that is publicly available through no fault of the receiving party, independently developed without use of the disclosing party’s Confidential Information, lawfully received from a third party without confidentiality restrictions, or approved for release in writing.
12. Security
We will implement and maintain commercially reasonable administrative, technical, and organizational safeguards designed to protect the Service and Customer Data against unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include SSL/TLS encryption, access controls, monitoring, secure infrastructure practices, and other security measures appropriate to the nature of the Service.
Customer is responsible for using strong passwords, configuring user permissions, limiting access to authorized users, maintaining backups where appropriate, and securing Customer’s own systems, networks, devices, and credentials.
No system is completely secure. Customer acknowledges that use of internet-based services involves inherent security risks.
13. Acceptable Use
Customer and authorized users may not use the Service to:
• violate any law, regulation, contract, intellectual property right, privacy right, or other third-party right;
• upload or transmit malicious code, malware, ransomware, spyware, or harmful content;
• interfere with, disrupt, overload, scan, probe, or test the vulnerability of the Service without authorization;
• attempt to gain unauthorized access to accounts, systems, data, or networks;
• reverse engineer, decompile, disassemble, or attempt to derive source code except as permitted by law;
• resell, sublicense, lease, rent, or provide the Service to third parties except as expressly permitted in writing;
• use the Service to send spam, unlawful marketing communications, or deceptive messages;
• upload content that is defamatory, obscene, abusive, harassing, discriminatory, or otherwise unlawful;
• use the Service for high-risk activities where failure could lead to death, personal injury, or severe environmental or property damage;
• benchmark or publish performance information about the Service without our prior written consent;
• use the Service to develop a competing product or service;
• use AI Features to generate unlawful, discriminatory, deceptive, infringing, harmful, abusive, or misleading content;
• use AI Features as the sole basis for legal, financial, employment, credit, housing, insurance, healthcare, or similarly significant decisions about individuals.
We may investigate and take action regarding suspected violations, including removing content, suspending accounts, or terminating access.
14. Third-Party Services and Integrations
The Service may allow Customer to connect with third-party applications, platforms, payment processors, communication tools, storage providers, accounting systems, or other services. Customer’s use of third-party services is governed by the applicable third party’s terms and privacy policies.
We are not responsible for third-party services, including their availability, security, functionality, data handling, or support. Customer authorizes us to exchange Customer Data with connected third-party services as directed by Customer or its authorized users.
15. Intellectual Property
Paragon Media One Inc. and its licensors own all rights, title, and interest in and to the Service, including software, technology, interfaces, designs, workflows, templates, documentation, trademarks, trade names, logos, and other intellectual property.
Subject to these Terms and payment of applicable fees, we grant Customer a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service during the subscription term for Customer’s internal business purposes.
No rights are granted except as expressly stated in these Terms.
16. Feedback
If Customer or any authorized user provides suggestions, comments, ideas, enhancement requests, or other feedback about the Service, Customer grants us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback without restriction or compensation, provided we do not identify Customer as the source without permission.
17. AI Features and Professional Advice Disclaimer
The Service may include artificial intelligence, machine learning, automation, recommendation, content generation, summarization, analysis, or similar features (“AI Features”). AI Features may help organize, generate, summarize, analyze, classify, or display business information, project details, communications, workflows, records, and other Customer Data.
Customer is responsible for all use of AI Features by its authorized users and for reviewing, validating, and approving any AI-generated or AI-assisted outputs before relying on them or using them in business decisions. AI-generated outputs may be inaccurate, incomplete, outdated, biased, duplicative, or inappropriate. Customer should not rely on AI Features as the sole basis for decisions that have legal, financial, employment, safety, compliance, or similarly significant effects.
The Service does not provide legal, tax, accounting, financial, employment, medical, or other professional advice. Customer is responsible for independently verifying outputs and consulting qualified professionals where appropriate.
Customer may not use AI Features to generate unlawful, discriminatory, deceptive, infringing, harmful, or abusive content, or to make automated decisions about individuals where such decisions are restricted by applicable law unless Customer has implemented all required human review, notices, consents, and legal safeguards.
Unless otherwise stated in a written agreement, we may process prompts, inputs, outputs, usage information, and related Customer Data as necessary to provide, maintain, secure, troubleshoot, and improve the AI Features and the Service. We will not use Customer Data to train third-party foundation models unless Customer authorizes us to do so or we expressly state otherwise in an applicable agreement or policy.
18. Service Availability and Support
We will use commercially reasonable efforts to make the Service available, excluding downtime caused by maintenance, third-party service failures, force majeure events, internet disruptions, security incidents, misuse, or circumstances beyond our reasonable control.
Support terms, service levels, and response times, if any, will be described in the applicable subscription plan or written agreement.
19. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND ERROR-FREE OPERATION.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT CUSTOMER DATA WILL NOT BE LOST OR DAMAGED. CUSTOMER IS RESPONSIBLE FOR REVIEWING, VERIFYING, AND BACKING UP CUSTOMER DATA AS APPROPRIATE.
20. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOSS OF GOODWILL, LOSS OF DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY CUSTOMER TO PARAGON MEDIA ONE INC. FOR THE SERVICE DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.
The limitations in this section do not apply to liability that cannot be limited by law, Customer’s payment obligations, Customer’s misuse of the Service, or either party’s indemnification obligations, if applicable.
21. Indemnification
Customer will defend, indemnify, and hold harmless Paragon Media One Inc., its affiliates, officers, directors, employees, contractors, and agents from and against claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:
• Customer Data;
• Customer’s use of the Service in violation of these Terms or applicable law;
• Customer’s products, services, business operations, or relationships with its own customers, employees, contractors, or vendors;
• allegations that Customer Data infringes, misappropriates, or violates third-party rights.
22. Governing Law and Venue
These Terms are governed by the laws of the State of Pennsylvania, without regard to conflict of law principles. Subject to the dispute resolution section below, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Erie County, Pennsylvania.
23. Dispute Resolution
Before filing a claim, the parties agree to try to resolve disputes informally by providing written notice of the dispute and allowing forty five (45) days for good-faith discussions.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding arbitration before a neutral arbitrator mutually selected by the parties. If the parties cannot agree on an arbitrator within forty five (45) days, either party may petition a court of competent jurisdiction to appoint a neutral arbitrator. The arbitration shall take place in Erie County, Pennsylvania, unless the parties agree otherwise, and to the maximum extent permitted by law, shall be conducted on an individual basis and not as a class, collective, or representative action. Either party may seek injunctive or equitable relief in court to protect intellectual property, confidential information, or security interests.
24. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will provide notice by email, through the Service, or by posting an updated version on our website. The updated Terms will become effective on the date stated in the updated version. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
25. Notices
We may provide notices by email, through the Service, or by posting on our website.
Notices are deemed given when received, except email notices are deemed received on the next business day after transmission if no bounce-back is received.
26. Assignment
Customer may not assign these Terms without our prior written consent, except to a successor in connection with a merger, acquisition, corporate reorganization, or sale of substantially all assets, provided the successor assumes all obligations under these Terms. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law.
27. Force Majeure
Neither party will be liable for delays or failures caused by events beyond its reasonable control, including natural disasters, labor disputes, internet or telecommunications failures, cyberattacks, war, terrorism, civil unrest, government action, power failures, or third-party service outages.
28. Export Compliance
Customer may not use, export, re-export, or transfer the Service except as authorized by U.S. law and applicable international laws. Customer represents that it is not located in, organized under the laws of, or ordinarily resident in any country or territory subject to comprehensive U.S. sanctions, and is not listed on any U.S. government restricted party list.
29. Entire Agreement
These Terms, together with any applicable order form, subscription agreement, data processing agreement, and policies referenced in these Terms, constitute the entire agreement between the parties regarding the Service and supersede all prior or contemporaneous agreements on that subject.
If there is a conflict between these Terms and a signed written agreement, the signed written agreement controls to the extent of the conflict.